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Did you read our FAQ (Frequently Asked Questions)? The answer you need may be found there. If not, filling out a problem report form will allow us to help you more quickly.
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To submit questions to our Ask the Doctor or Ask the Cook columns, or if you have other comments or questions, Email Us but...
Please note that we do NOT fill out "request forms" or "verify" ourselves so that you can control spam. If you write to us and want a reply, you will need to make sure we're on your "approved list" of senders. If you use other spam filtering programs, you will need to add our email address to your list of friendly emails -- or you might not receive our reply!
Business Address:
Clan Thompson
42 Green St.
Bridgton, ME 04009
USA
The best way to reach us is by email: celiac@clanthompson.com. We check our email several times a day and usually respond within a few hours. If we are on the road, we will usually get back to you within 48-72 hours (maximum time) and often sooner. Very occasionally we may experience a problem (the ice storm that hit the Northeast a few years ago is one time that comes to mind!) that puts us out of touch for a longer period of time. When/if that happens, we will respond to all email as soon as we can.
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